Work

Shipped things.

Proof of the queue: product that left the building.

Selected Work

Selected case studies

A few of the product problems I've helped teams frame, ship, and improve. Details reflect my individual contribution and publicly shareable outcomes.

Four Connected Care app screens: Mary's Health dashboard with Health Score of 68 and metrics, Insight view with blood sugar activity recommendations, Things to Ask doctor appointment prep with reports, and Health Polls community feature with Care Bot

DesignAIDevelopmentBranding

Microsoft Health Futures

Connected Care

During my time at Microsoft Research, I had my hands in several AI initiatives, one of which involved early GPT-3 prototypes from OpenAI. That work evolved into Windcrest under Microsoft Health Futures, which I ultimately shaped into Connected Care: a platform for caregivers that I shepherded from a blank canvas through three product waves over 18 months.

My contribution

Validated demand early on with Kano model surveys and fast-turnaround prototypes.

DesignDevelopmentBranding

Audi AG / Silvercar by Audi

Audi Select

I owned the design of Audi Select from start to finish: the marketing website, the subscriber-facing portal, and the internal ops admin tool. At $1,395/month, subscribers could swap between Audi models whenever they wanted. We launched in Dallas-Fort Worth and picked up press from CNET, The Verge, Forbes, and Engadget.

My contribution

Drove a 10% lift in subscriber satisfaction during the pilot by obsessing over seamless, intuitive interactions.

+10%

Satisfaction Increase

DevelopmentAIDesignBranding

Camino

Camino is something I created entirely on my own: a SaaS product and marketing site designed to help small businesses track their client relationships from the very first conversation through to a paid invoice. I built it on Next.js 15 with Claude AI powering smart communication and Stripe handling billing.

My contribution

Solo-built the entire stack, SaaS app and marketing site alike, taking it from initial database schema all the way through production deployment.

DesignDevelopmentBranding

Mercari, Inc.

Mercari

I was the design lead for the Mercari marketplace across web and mobile (iOS and Android). It's a peer-to-peer platform with over 100M installs where people list items in seconds and find deals up to 70% off retail, spanning clothing, electronics, collectibles, and just about everything else.

My contribution

Spearheaded the design system effort that brought visual consistency across web, iOS, and Android, locking in shared color contrast ratios, component libraries, and interaction patterns that sped up design-to-engineering handoffs.