App support
FocusHum
Help & support
Pair generated focus sounds with a simple focus-and-break timer.
Start a focus session
Choose a sound, set the playback volume, and start a focus timer. Pause when needed and move between focus and break sessions. Pro adds more sounds, session history, and custom timer durations. Available plans and current prices appear in the upgrade screen.
There is no sound
Check the app's volume, the device's media volume, and the selected Bluetooth or AirPlay output. Confirm playback is started. Another app or a phone call may interrupt audio; return to FocusHum and start playback again if needed.
History and device changes
Session history is local to this installation. It is not synced through a FocusHum account. Avoid deleting the app if you need to keep its local history. Device backups are managed separately through your Apple settings.
Purchases and restoring access
Use Restore Purchases in the app while signed in to the Apple Account that made the purchase. An internet connection may be needed. If no upgrade options load, try again later; a displayed option and Apple's confirmation sheet show the price before you agree to pay.
Subscriptions renew automatically unless cancelled through Apple. Manage or cancel an existing subscription in your Apple Account subscription settings. Removing the app does not cancel a subscription.
For billing or refund requests, use Apple's purchase support. Do not send us payment-card details or your Apple Account password.
Contact us
Email chris@newtonandcarter.com. Include the app name, app version, iOS version, and a short description of what happened. Share a screenshot only after removing private information.
Newton & Carter LLC maintains this notice and the app support contact. Material changes to the app's handling of information will be reflected in an updated notice.